This statement sets out the policy of the Beville Group (‘Beville Group’) for the collection, storage and use of personal information, as contemplated in the Privacy Act 1988, and covers all of the entities in the Beville Group.
General information about privacy and the operation of the Privacy Act 1988 can be found at the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au.
Compliance with the Privacy Act
The Beville Group is committed to complying with the Privacy Act 1988 and the National Privacy Principles established under the Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000.
To enable the Beville Group to deliver the best possible service to its clients and customers (“customers”), it is necessary for the Beville Group to collect personal information (i.e. information or an opinion that can identify a person) about potential and existing customers. The type of personal information that is collected will be determined by nature of the relationship between the Beville Group and its potential or actual customers.
At the time personal information is collected, the Beville Group will take reasonable steps to inform its customers about the purpose for which the information is collected, the customers’ right to access the information and other matters contemplated in the National Privacy Principles regulating collection of personal information.
Use and Disclosure of Personal Information
The Beville Group is committed not to use or disclose personal information that it has collected, other than in the manner contemplated within the National Privacy Principles. In particular, Beville Group’s policy is not to use or disclose personal information other than for the purpose for which it was collected or any reasonable secondary purpose. It is the Beville Group’s policy to obtain its customers’ consent before it uses information for a purpose or in a manner different to the purpose or manner that was disclosed to its customer.
Beville Group’s Marketing Activities
It is important for the Beville Group to maintain contact with its customers and potential customers. That contact may involve the sending of advertising material through the post or by email to existing and potential customers. In these circumstances, it is the Beville Group’s policy to comply with the stated purpose for which personal information was collected. The Beville Group’s existing and potential customers will always have the opportunity to decline to receive further marketing material. If the Beville Group receives such a request the Beville Group will update its records appropriately, within a reasonable time.
Distribution of Information
It is the Beville Group’s policy not to sell personal information about existing or potential customers to any organisation.
Security of Personal Information
The Beville Group will take reasonable steps to protect personal information that it collects and ensure that the information is accurate. Secure computer systems are used to store customer information. The Beville Group’s employees are required to maintain the confidentiality of any personal information collected.
Access to and Changing Personal Information
Beville Group will, if requested to do so, give existing and potential customers copies of the personal information that the Beville Group holds about them. Before such information is released, the Beville Group will require reasonable proof of identity from the enquiring person. Any requests for copies of personal information should be directed to the Beville Group’s Privacy Officer.
If any existing or potential customer wishes to update or correct personal information held by the Beville Group about them, the Beville Group will do so on receipt of a written request addressed to the Beville Group’s Privacy Officer.
Beville Group’s Website
When Beville Group’s web site, or the web site of an entity in the Beville Group, is visited, the web site may send “cookies” to the visitor’s computer. Cookies are used in transactions over the internet for various reasons including the maintenance of security. Cookies can also be used to monitor the areas of a website that are visited. Visitors to a Beville Group web site who do not wish to receive cookies should select the appropriate settings in their web browser.
Contacting Beville Group’s Privacy Officer
All communications to the Beville Group’s Privacy Officer should be addressed to:
Beville Group Privacy Officer
Suite 302, 35 Lime Street
SYDNEY NSW 2000
Telephone: 02 8986 5300
Facsimile: 02 9299 7735