Centre Info and Services
Address: 2-10 Darling Drive, Darling Harbour, NSW 2000
Phone: 02 8398 5700
Customer Service Information
Our Information Desk is open 7 days from 10am- 9pm (including public holidays) and is conveniently located outside Cotton On on Level 1. Our Guest Services staff are able to assist with store and centre information, public transport timetables, lost and found, carparking ticket validation, wheelchair bookings and provide information about what’s on in Harbourside and Darling Harbour.
Centre Management Office
The Centre Management office is located on Level 1, and can be accessed using the lifts near Subway and Movenpick from 8.30am-5pm Monday to Friday (excluding gazetted public holidays). Our Centre Management address is Level 1, Suite 231, 2-10 Darling Drive, Darling Harbour NSW 2000. If your need assistance out of hours please contact our 24 hour on site Security team on 0424 195 841.
Our Security are on site 24 hours to make your visit as pleasant and comfortable as possible. Please do not hesitate to approach Security for assistance at anytime.
Leasing a store or kiosk
Please contact us if you are interested in leasing a space or have an inquiry.
Pop Up: Kirsten Smith firstname.lastname@example.org 0466 557 899
Leasing: John Carvajal email@example.com 0401 373 566
Disability Services, Facilities and Mobility Equipment
Harbourside has facilities and equipment to assist customers with limited mobility to make their way comfortably around the centre. Manual wheelchairs are available as a complimentary service from our Information Desk. Upon hire, our Guest Services staff will take a copy of your current Driver’s Licence or Photo ID and contact number. It is important to book in advance so please contact our Information Desk 02 8398 5700 to arrange a booking.
Children's Playground ‘Caterpillar Lane’
Harbourside has an indoor play area for children aged 8 years and under. Caterpillar Lane has soft play, climbing towers, slides, interactive panels and light projection games. Caterpillar Lane is conveniently located outside Thai Foon restaurant on Level 2.
Our Parents Rooms are equipped with a microwave, seating and change tables. Located near the Food Court on Level 1, and near Hurricane’s Grill on Level 2.
Harbourside Centre Map here: www.harbourside.com.au/stores/centre-map
Harbourside Dinning Information here: www.harbourside.com.au/whats-on/dining
What's On at Harbourside here: www.harbourside.com.au/whats-on/events
Special Offers at Harbourside here: www.harbourside.com.au/whats-on/offers