Centre Info and Services
Address: 2-10 Darling Drive, Darling Harbour, NSW 2000
Customer Service Phone: 02 8398 5700
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0424 195 841
Text Message: +61(0)436 434 448
Customer Service Information
The Harbourside Customer Service Desk is temporarily closed during this time. We’re still here for you. Our Customer Experience team members are here to help you with lost property, store information and all other in-centre services.
Please reach out to us at:
Phone: 02 8398 5700
Monday to Wednesday - 8am to 6pm
Thursday - 8am to 9pm
Friday - 8am to 6pm
Saturday - 9am to 5pm
Sunday - 10am to 5pm
Text: +61(0)436 434 448
Or via the Chat function on our website
Please check with our Customer Experience team for all lost property enquiries at 02 8398 5700.
Mobility Equipment and Disability Services and Facilities
Harbourside has temporarily stopped our mobility equipment hire service at this time. We are busy planning new services aimed at supporting our elderly, those with mobility concerns and other vulnerable members of our community. We look forward to sharing these with you here on our website as soon as we have more information. In the meantime, please contact us if you need assistance.
Security and Cleaners
Our Security and Cleaners are on site 24 hours to make your visit as pleasant and comfortable as possible. Please do not hesitate to approach our Security or Cleaners for assistance at anytime. If you would like assistance out-of-hours please contact our on site Security Team on 0424 195 841.
Leasing a shop or kiosk
Harbourside is a great workplace! Please contact us if you are interested in leasing a space:
Leasing: John Carvajal firstname.lastname@example.org 0401 373 566
Pop Up or Casual Leasing: Marija Vojvodic Marija.Vojvodic@mirvac.com 0402 971 678 For more information on casual leasing click here
Children's Playground ‘Caterpillar Lane’ - Temporarily Closed
Harbourside has an indoor play area for children aged 8 years and under. Caterpillar Lane has soft play, climbing towers, slides, interactive panels and light projection games. Caterpillar Lane is conveniently located outside Thai Foon Restaurant on Level 2.
Our Parents Rooms are equipped with a microwave, seating and change tables. Located near the Food Court on Level 1 (enter near Le Wrap), and near Harbourside Cellars on Level 2.
Getting to Harbourside www.harbourside.com.au/centre-info/getting-here
Centre Map www.harbourside.com.au/stores/centre-map
Dining Information www.harbourside.com.au/whats-on/dining
What's On at Harbourside www.harbourside.com.au/whats-on/events
Special Offers at Harbourside www.harbourside.com.au/whats-on/offers