Centre Info and Services
Address: 2-10 Darling Drive, Darling Harbour, NSW 2000
Phone: 02 8398 5700
Text Message: +61(0)436 434 448
Customer Service Information
Our Information Desk is open 7 days from 10am- 9pm (including public holidays) and is conveniently located outside Cotton On on Level 1. Our Customer Experience staff are able to assist with store and centre information, public transport timetables, lost and found, car parking ticket validation, wheelchair bookings and provide information about what’s on in Harbourside Shopping Centre and Darling Harbour.
Centre Management Office
The Centre Management office is located on Level 1, and can be accessed using the lifts near Subway and Movenpick from 9am-5pm Monday to Friday (excluding gazetted public holidays). Our Centre Management address is Level 1, Suite 231, 2-10 Darling Drive, Darling Harbour NSW 2000. If you need assistance out of hours please contact our 24 hour on site Security team on 0424 195 841.
Security and Cleaners
Our Security and Cleaners are on site 24 hours to make your visit as pleasant and comfortable as possible. Please do not hesitate to approach Security for assistance at anytime. If you need assistance out of hours please contact our on site Security team on 0424 195 841.
Leasing a shop or kiosk
Harbourside is a great place to work! Please contact us if you are interested in leasing a space:
Pop Up: Kirsten Smith firstname.lastname@example.org 0466 557 899
Leasing: John Carvajal email@example.com 0401 373 566
Accessibility Services, Facilities and Mobility Equipment
Harbourside has facilities and equipment to assist customers with limited mobility to make their way comfortably around the centre. Manual wheelchairs are available as a complimentary service from our Information Desk. Upon hire, our Customer Experience staff will take a copy of your current Driver’s Licence or Photo ID and contact number. It is important to book in advance so please contact our Information Desk 02 8398 5700 to arrange a booking. We have two (2) wheelchairs available to hire.
Children's Playground ‘Caterpillar Lane’
Harbourside has an indoor play area for children aged 8 years and under. Caterpillar Lane has soft play, climbing towers, slides, interactive panels and light projection games. Caterpillar Lane is conveniently located outside Thai Foon restaurant on Level 2.
Our Parents Rooms are equipped with a microwave, seating and change tables. Located near the Food Court on Level 1, and near Harbourside Cellars on Level 2.
Information on Getting to Harbourside here: www.harbourside.com.au/centre-info/getting-here
Harbourside Centre Map here: www.harbourside.com.au/stores/centre-map
Harbourside Dinning Information here: www.harbourside.com.au/whats-on/dining
What's On at Harbourside here: www.harbourside.com.au/whats-on/events
Special Offers at Harbourside here: www.harbourside.com.au/whats-on/offers